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Heather Spaccavento has been working at The Smith Family since January 2010, where Heather currently holds the position of Manager Digital Inclusion Strategy and Policy. Prior to that, Heather gained experience in various policy roles at government departments such as the Department of Premier and Cabinet, Department of Ageing, Disability and Home Care, and Department of Veterans Affairs. Heather graduated from UNSW in 2002 with a Bachelor of Social Science and Policy.