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Steven Mack has had a diverse work experience in various industries. Steven began their career as a Lighting Director at the DAYTON CONTEMPORARY DANCE COMPANY from November 2003 to December 2005. Steven then worked as a Lighting Technician at The Beatles LOVE by Cirque du Soleil from December 2005 to July 2012. In 2012, Steven joined The Smith Center for the Performing Arts as an Assistant Head of Lighting and continues to work there. Steven also worked as a Lighting Designer at Knott's Berry Farm from 2003 to 2013. In 2014, they became the Director of Project Development at United Production Works, where they specialized in creating, designing, and producing various projects for the company. Since December 2020, Steven has been working as an Account Manager at CVS Health.

Steven Mack completed their Bachelor of Fine Arts (BFA) degree in Lighting Design at Wright State University, where they studied from 1997 to 2001. Steven further pursued their education at the University of Cincinnati CCM, obtaining a Master of Fine Arts (MFA) degree in Lighting Design from 2001 to 2003.