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Jim Ragas has a diverse and extensive work experience. Jim has held several leadership roles in various companies. Starting in 1993, Ragas worked at Sunshine Boys Holding Corp as the President and Chief Operating Officer for over ten years. In 2004, they joined Restopro Inc as the VP of Development and Franchising and stayed until 2006. Jim then worked at Baton Rouge Restaurants as the VP of Development and Construction from 2006 to 2007, and later became the Chief Operating Officer from 2007 to 2009. Ragas then joined Imvescor Restaurant Group Inc as the Chief Development Officer in 2009. Finally, they took on the role of President and CEO at The Second Cup Coffee Company Inc in 2011.

Jim Ragas attended Chomedey High School from 1972 to 1976 and obtained a DEC degree. From 1976 to 1977, they attended Vanier College and completed a CEJEP degree in Management. Jim then pursued further education at Concordia University, earning a Bachelor's degree in Psychology & Management from 1978 to 1981.