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Gemma has worked within the health, social care and not-for-profit sector for 23 years, starting as a Support Worker in a long-stay hospital for people with a learning disability. She continued to support people within the community, moving into her first management role of an Older Persons residential care home in 2003. In 2005 Gemma joined a not-for-profit organisation as Service Manager for a newly developed Older Persons Extra Care scheme and Younger Person with Dementia scheme and then progressed in her career to Head of Service, being responsible for eight Extra Care services across the county of Suffolk including sheltered housing and support. In 2015 Gemma was promoted to Business Development Manager, responsible for growing the entire Support and Care division, developing partnerships and initiatives. Most recently she has been working as Director of Services for a local charity for older people and graduated from the University of Suffolk last year with a Post Graduate Diploma in Leadership and Service Innovation.