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Karen Fulton has extensive experience in account management and customer service, currently serving in Account Services at Scarbrough Global since June 2023. Prior to this role, Karen worked at Freightquote from July 2012 to June 2023, first as an Account Executive and later as an Account Development Manager, focusing on managing client accounts and negotiating shipping solutions. Karen's earlier career includes positions at T-Mobile, where responsibilities involved handling customer inquiries and sales, and at Citi, where service was provided for resolving written-off account balances. Karen consistently exceeded performance goals and assisted in mentoring and training new hires, showcasing strong communication and problem-solving skills throughout a diverse professional background.