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Mohammed Haque is an experienced IT professional currently serving as an IT Support Engineer at The Royal Society since September 2023. Prior to this role, Mohammed worked at Cognizant Microsoft Business Group as a Service Desk Analyst, where responsibilities included ticket triaging, user account management via Active Directory and Azure Active Directory, and Microsoft Office troubleshooting. Mohammed's experience also encompasses roles as an IT Service Desk Analyst at Cancer Research UK and a Service Desk Engineer at Wavex Technology Ltd, focusing on ticket management and user support. With a foundation in customer service from earlier positions at Marks and Spencer and Waitrose, as well as volunteer experience at Eastend Citizen Advice, Mohammed possesses a well-rounded skill set in both IT support and customer engagement. Educational background includes studies at Newham College of Further Education and Rokeby School.