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Tiago Pires de Lima currently serves as the Assistant Outlets Manager at The Ritz-Carlton Hotel Company, L.L.C. since April 2023, previously holding the role of Food and Beverage Supervisor. Prior experience includes positions such as Assistant Director F&B at Hotel The Oitavos and Supervisor de operações at Marlene Vieira, LDA. Tiago has also worked as F&B Manager at Hotel The Oitavos and F&B Supervisor at The Ritz-Carlton Hotel Company. Additional experience encompasses a marketing role at Cartier and founding P´açaí Sabores Naturais Lda., focusing on the import and distribution of Açaí products. Tiago's background includes cabin crew experience at EuroAtlantic Airways, which honed customer service skills, and project management at Ideiateca, involving mystery shopping consultancy. Educational qualifications consist of a licenciatura in Comunicação from Instituto Superior Miguel Torga and a postgraduate degree in Marketing Management from IPAM.