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Erin Craig, MHA, is a credentialing, authorizations, and billing specialist at The Resource Exchange, where responsibilities include collaborating with healthcare providers to enhance processes and implementing an EHR system to improve efficiency. Previously, Erin served as a navigation and quality coordinator, focusing on claims submission and analysis of financial data. Prior experience includes working as a prior authorizations specialist at MGA Homecare, processing a high volume of authorizations weekly. Erin holds a Master of Healthcare Administration from Colorado State University Global, along with certifications in medical office management from MedCerts and a Bachelor of Arts in Sociology from Colorado State University.