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Betânia Fernandes has a diverse work experience across various companies. Betânia currently works at The Remote Company and MailerLite as a Customer Support Manager. Before that, they worked at Zyro as a CS Specialist. Prior to that, they worked at Hostinger Brasil in different roles, including Senior Customer Success Specialist, Mid Customer Success Specialist, Junior Customer Success Specialist, and Customer Success Specialist Trainee. Betânia also has experience working at AIESEC no Brasil, where they held roles such as Time de Suporte Nacional, Diretora de Intercâmbios Sociais, and Gerente de Vendas.

Betânia Fernandes completed their Bachelor's degree in Chemical Engineering from the Universidade Estadual de Maringá from 2015 to 2018. Betânia is currently pursuing a Bachelor's degree in Science & Technology from the Universidade Federal do ABC, which they started in 2020 and is expected to complete in 2023.