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Vickie Olivia is an experienced professional with a robust background in property management and insurance claims. Currently serving as a Software Implementation Specialist and Property Director at The Related Group since February 2018, Vickie has previously held similar roles at Atlantic | Pacific Management and ZRS Management, overseeing large multi-family residential projects. Vickie's extensive experience also includes roles as a Claims Adjuster and Independent Insurance Claims Adjuster, focusing on property claims. Earlier career highlights involve key managerial positions at American Express, where Vickie implemented processes while leveraging Six Sigma methodologies. With a strong foundation in customer service and project management, Vickie has cultivated skills across various industries since starting in property management in the early 1990s. Vickie holds certifications from Insurance Training University and has pursued education at various institutions, including Nova Southeastern University.