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Eric Lee is a skilled Systems Analyst at Reinhart Boerner Van Deuren s.c. since September 2019, focusing on identifying IT needs and providing level 2 support while maintaining strong vendor relationships. Prior experience includes roles as Help Desk Supervisor and Help Desk Analyst, where Eric managed a small team, trained staff, and provided application and hardware support. Previous positions at PDS, Crayola, and Hmong Village Shopping Center involved troubleshooting and delivering technology support, enhancing expertise in IT services. Eric holds an AAS degree in Computer Network Engineering with a focus on Cyber Security from Saint Paul College.