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Ian Holmes is currently the Head of IT and Digital Services at The Quality Assurance Agency for Higher Education. Prior to this, Ian worked at the University of Oxford as a Software Solutions Team Leader, specializing in supporting Microsoft Access and Dynamics databases. Before that, Ian held positions such as Change Analyst at University of Oxford, Front-end web developer and Web Analyst Programmer at Coventry University, and Software Development Manager at aXcessTen Limited. Ian also worked as an IT Trainer at Netmedia Ltd, specialising in MS Office. Ian holds a BEng in Electrical and Electronic engineering from The University of Sheffield, along with various qualifications from Derwentside College and Greencroft Comprehensive School.