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Charles Downey has over a decade of experience in the printing industry, currently serving as a Manager at The Printing House since March 2012. In this role, Charles collaborates with clients to assess their needs, provide estimates, and establish timelines for project completion while managing the workflow, including hiring, training, and material procurement. Prior to this, Charles held positions as an Assistant Manager and Print Specialist at Canada Border Services Agency from January 2011 to March 2012, and worked as an ID/Access Cards staff member at Algonquin College from May 2008 to October 2010, where responsibilities included operating printing presses. Charles holds a credential from Algonquin College of Applied Arts and Technology, obtained between 2004 and 2005.