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Jennifer Irving has over 23 years of work experience in the shipping and logistics industry. Jennifer began their career in 1996 as a Customer Service Representative at Contship Containerlines Limited, where they worked until 2001. In 2003, they joined Hanjin Shipping as an Import Customer Service representative, staying with the company until 2008. From 2008 to 2014, Jennifer worked at Atlantic Container Line as an Export Customer Service representative. Since 2014, they have been employed at The Port of Virginia as an Administrative Analyst.

Jennifer Irving obtained a Bachelor's Degree in Business Administration and Management, General from Saint Leo University between 2012 and 2014.