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Estephany Lagmay is an experienced healthcare professional with a robust background in patient services and business operations management. Currently serving as the Business System Operations Manager at The Polyclinic since December 2017, Estephany previously took on the role of Patient Services Supervisor. Prior experience includes positions at SWEDISH MEDICAL CENTER - FIRST HILL CAMPUS as a Patient Access Registrar, the University of Washington Medical Center as PCC/PSS Supervisor, Kaiser Permanente as Patient Access Registrar Lead, Pacific Medical Centers as a Business Office Specialist, and Minor and James Medical as a Patient Service Representative. Estephany holds a Bachelor of Science in Business Administration with a focus on Management and Operations from the University of Phoenix and has completed a Medical Assistant Program at Seattle Vocational Institute.