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Joanna Gordon is a skilled professional with experience in host support and sales, currently serving as a Host Support / Success Assistant at Plum Guide since July 2021. Joanna manages host inquiries through Salesforce, provides assistance via live chat, and supports various teams to enhance hosts' commercial success. Joanna has been a Sales Associate at Nike since December 2016, focusing on customer service and sales targets. Prior roles include Studio Assistant positions at COTTWEILER and Empire Collection, where Joanna created prototypes, tailored garments, and collaborated with designers. Joanna began the career journey with an internship in Human Resources at Lacoste, which led to a Sales Assistant role. Educationally, Joanna holds a Bachelor of Arts in Fashion Sportswear from the University of the Arts London and has completed various fashion-related qualifications.