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Jackie Nguyen began their work experience as a Barista at Starbucks in August 2005 and remained in that role until August 2018. From October 2010 to October 2017, they served as an Associate Director, Associate Choreographer, and Swing at How The Grinch Stole Christmas the Musical! In August 2018, Jackie became an Actor for the Miss Saigon US Tour, a position they held until October 2021. Jackie then moved on to The Planting Hope Company Inc. in July 2021, where they currently hold the position of Brand Captain. Additionally, Jackie is the CEO of Cafe Cà Phê, a position they began in October 2020.

Jackie Nguyen attended The Preuss School UC San Diego from 1999 to 2006. Jackie did not obtain a degree or pursue any specific field of study during this time. Following their graduation from The Preuss School, Jackie enrolled at California State University, Fullerton from 2006 to 2010. Jackie obtained a Bachelor of Fine Arts (BFA) degree with a focus on Musical Theatre.