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Ben Fredericks is an experienced hospitality professional currently serving as the Senior Rooms Operations Manager at The Phoenician Resort since July 2023, overseeing front office operations for 585 rooms. Prior roles include Assistant General Manager at Courtyard by Marriott, where responsibilities encompassed hotel operations for 210 and 144 rooms, respectively. Ben also held the position of Director of Services at Residence Inn, managing operations in Housekeeping, F&B, and Events for 202 suites. Earlier experience includes roles such as Rooms Operations Voyager at Renaissance Hotels and multiple positions at Marriott International and Modus by PM Hotel Group. Ben's educational background includes a Bachelor's Degree in Tourism and Hospitality Management from The George Washington University School of Business, complemented by international study at Universitat de les Illes Balears.