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Nikki Bates has over 25 years of experience in the retail and sales sector, currently serving as the Sales and Operations Director at The Perfume Shop since March 1997. Throughout this tenure, Nikki has held various titles, including Head of Retail, Regional Manager, Area Manager, and Store Manager, demonstrating a strong progression in leadership roles. Prior to joining The Perfume Shop, Nikki worked as a Counter Manager at Yves Saint Laurent from October 1994 to February 1997, contributing to a robust background in luxury retail management.