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Sheryl Wold is an experienced IT professional currently serving as the Application Support Tech Lead at The Pasha Group since February 2014, where responsibilities include resolving IT issues and upgrading process systems while maintaining quality standards. Prior to this role, Sheryl worked as a Customer Service Representative at Interlock USA from July 2012 to February 2014, managing customer accounts and producing reports to aid in service strategy development. Sheryl also held the position of Major Accounts Coordinator/Assistant Supervisor at Skagen Designs from September 2009 to July 2012, providing exceptional service to major retail accounts. Additional work experience includes roles as a Customer Service Supervisor and Project Coordinator in previous positions from March 1991 to September 2009. Sheryl earned a Bachelor of Science in Information Technology from South University between 2014 and 2019, following a high school diploma in General Studies with a focus on music and choir.