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Susan Doucet is Project Manager for the Pan-Mass Challenge. She is responsible for providing project leadership and quality assurance in IT, operations and communications, and manages the PMC's websites and email communication.

Susan joined the professional staff in 2017 but had volunteered since 2008 after her dad began riding, and additionally rode four years. A graduate of the University of New Hampshire, Susan worked as a reporter at a daily newspaper and as an associate editor at a start-up in Boston prior to joining the PMC.