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Jennifer Moore is an experienced Service Delivery Manager in Technology at Ockers Technologies since June 2024. Previously, Jennifer held the position of Customer Success Manager at North Light IT from August 2018 to April 2024, where responsibilities included overseeing performance metrics and maintaining customer progress. In addition, Jennifer served as a Service IT Delivery Specialist, providing technical support for key clients. Earlier roles included Information Technology Technical Support at Massasoit Community College and Practice Manager/Ambulatory Supervisor at Tufts Medical Center, overseeing clinical and administrative operations. Jennifer's educational background includes an Associate of Science in Computer Information Systems and a certificate in Networking Specialist from Massasoit Community College and the CISCO Networking Academy.