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Jeff Pfeiffer, PMP, currently serves as the Director of Customer Delivery at Numina Group since August 2023, where oversight of a team focused on client implementation success is paramount. Prior to this role, Jeff held positions at SAVOYE as a Senior Project Manager and at FIDELITONE, where significant contributions included serving as Director of Customer Solutions & Project Management, PMO Manager, and Customer Solutions Project Manager, focusing on methodology-driven project success and customer satisfaction. Jeff began a career in project management as an Operations Analyst and previously interned at Fidelitone Logistics. Educational qualifications include a B.A. in Business with a focus on Operations Management and Entrepreneurship from the University of Dayton, supplemented by a study term at the University of Augsburg.