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Liz Gagnon is an experienced Property Claims Adjuster currently employed at The Norfolk & Dedham Group since September 2021, with prior positions at Safety Insurance, Eastern Adjustment Company, Inc., Arbella Insurance Group, MAPFRE Insurance, and Amica Mutual Insurance Co. Throughout the career, Liz has focused on investigating and settling claims, emphasizing cost containment and litigation management. Additional expertise includes serving as a Subject Matter Expert in the Claims Executive Department, contributing to an upgrade of the Electronic Claims Files system. Educational qualifications include a Bachelor of Science in Business Management/Psychology from Roger Williams University, a HAAG certification as a Residential Roof Inspector, and a Paralegal Certificate from Boston University. Early experience as a Pharmacy Technician at Betro's Pharmacy and Medical Supply provided a foundation in customer service and transaction management.