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Susan Engles has a diverse work experience that spans over several years. Susan began their career in 2006 at Ascension as a Staff Nurse, where they provided direct patient care and worked as a Manager in Employee Health until 2011. From 2015 to 2019, they worked as a Clinic Nurse and OSHA Compliance Officer at Ascension. In 2020, they joined Medix as a Licensed Practical Nurse. In 2021, they joined Credence Management Solutions, LLC as a Patient Safety Specialist. Currently, they are working at Defense Health Agency as the Chief of Quality Services.

Susan Engles has a Bachelor's of Science degree in Health and Wellness from Purdue Global, obtained in 2020. Susan also holds a Master's degree in Healthcare Administration from Western Governors University, expected to be completed in 2024. Susan Engles is a Licensed Practical Nurse, certified by the Texas Board of Nursing in July 2020 and by Ascension in July 2005. Additionally, they have a certification as a Certified Environmental Specialist from 360training, although the specific month and year of obtaining this certification are not provided.