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Michelle is responsible for overseeing the day-to-day operation of Autumn View’s 230-bed facility, ensuring regulatory compliance, implementing innovative best practices and continuing to enhance the facility’s culture for high-quality care. She possesses extensive experience in the long-term care field and is recognized for her commitment to employee engagement and resident/patient satisfaction. She holds a bachelor’s degree from Brockport College and a master’s in healthcare administration from D’Youville College.