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Balaji J. has a diverse work experience in IT services and consulting. Balaji started their career at CSS Corp in 2004, where they served as an Assistant Manager and later as a Technical Lead in Remote Infrastructure Management Services. Balaji was responsible for tasks such as messaging administration, user administration, and building messaging infrastructure.

In 2011, Balaji joined Mphasis as a Solution Architect, focusing on automation and cloud services. Balaji provided pre-sales technical consulting, prepared project documents, and delivered end-to-end solutions for various cloud and automation projects.

From 2012 to 2021, Balaji worked at Evergreen | Becoming Thirdera, primarily as an Independent ServiceNow Consultant. Balaji had extensive experience in implementing IT service management, IT operations management, and software asset management solutions. Balaji also specialized in integrating and implementing HP Tools products.

In 2020, Balaji joined Rede Consulting Services LLP as a Director, and in 2022, they transitioned to The Mastermind Group as the Head of Technical Operations.

Throughout their career, Balaji has demonstrated expertise in IT service management, automation, cloud services, and technical consulting. Balaji has experience in diverse roles and has consistently contributed to the success of organizations they have worked for.

Balaji J. pursued their education in the field of Computer Science from 2000 to 2005 at the Indira Gandhi National Open University. During this period, they did not obtain a specific degree. Additionally, they obtained a Diploma in computer application from Annamalai University, although the exact start and end year are not provided.

Balaji J. has also acquired various certifications throughout their career. Balaji obtained the following certifications:

- Certified Implementation specialist - Application Portfolio management from ServiceNow in February 2020.

- Certified implementation specialist discovery from ServiceNow in December 2019.

- AIS HP Server Automation 9.x Software from HP in March 2013.

- AIS HP Operation Orchestration V9.x from HP in June 2012.

- Certified Ethical Hacker (institution not specified and details on completion date not provided).

- Certified Implementation Specialist - IT service management from ServiceNow (details on completion date not provided).

- Certified Implementation Specialist Event Management from ServiceNow (details on completion date not provided).

- Certified System Administrator from ServiceNow (details on completion date not provided).

- Certified implementation specialist - Software Asset management Professional from ServiceNow (details on completion date not provided).

- ITIL V.2 certification (institution not specified and details on completion date not provided).

- Micro certification Application Portfolio Management from ServiceNow (details on completion date not provided).

- Microsoft Certified Professional - EXCHANGE 2003 (institution not specified and details on completion date not provided).

These additional certifications demonstrate Balaji J.'s commitment to expanding their knowledge and expertise in various areas related to their profession.