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Chirag Gosai is an experienced professional in customer service and management, currently serving as Center Manager at The Massage Company since October 2019, where responsibilities also include pre-opening management and membership sales supervision. Prior roles at The Massage Company include Lead Massage Therapist, focusing on customer care and personalized treatment plans. Previously, Chirag worked as a Customer Sales Assistant at both Wilko and Smoking Jacket, demonstrating strong teamwork and effective management of customer queries and complaints. Chirag holds a degree in Sports Therapy from the University of Bedfordshire, complementing a background in Sports Science, Film Studies, and Media Studies from Harlington Community School.