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Randel McDermott is an IT professional with extensive experience in technical support and network device configuration. McDermott has worked at Lyle as an IT Support Specialist since May 2019, where Randel implemented new hardware installations. Prior to that, McDermott was a Member of Technical Staff III at Verizon for 15 years, providing level 3 support to local and remote end users. Additionally, McDermott held the position of Technical Analyst at Verizon where Randel provided level 2 support to end users.