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Krista Hiley has a diverse background in customer service, demonstrated through various roles in prominent organizations. Currently serving as a Customer Love Agent at Lovesac since August 2022, Krista focuses on enhancing customer comfort. Previous experience includes a dedicated role at Customer Direct and office support for the Speech-Language Pathology and Audiology Department at Southern Illinois University Edwardsville, where Krista managed the Instructional Materials Center. An extensive tenure with Enterprise Holdings involved providing exceptional customer service, troubleshooting billing issues, and mentoring team members. Krista's career began at UMB Bank as a Lead Teller, emphasizing customer service excellence and compliance with banking procedures. Krista holds a Bachelor's Degree in Geography with a Minor in Business Administration and Management from Southern Illinois University Edwardsville and an Associate of Science in Business Administration from Southwestern Illinois College.