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Fran Hefferman has an extensive background in ticketing, sales, and customer services within the entertainment and cultural sectors. With experience in managing ticketing aspects for various events and organizations, as well as implementing new ticketing systems and providing exemplary customer service, Fran has showcased a strong attention to detail and dedication to ensuring a positive experience for all clients and visitors. Fran's academic background in Drama Studies and Media Studies further complements their professional expertise in the field.