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Devenn Viray is an IT Consultant at The Linde Group, Inc., with prior experience as an IT Support Specialist II at both ComputerCare and Cruise. Devenn has a strong background in providing technical helpdesk support to over 2,000 end-users, troubleshooting hardware and software issues across multiple operating systems, and managing inbound support requests. Previous roles include Information Technology Help Desk Technician at The RealReal, where Devenn supported onboarding and offboarding for over 2,600 employees, configured workstations, and administered various SaaS applications. Devenn is well-versed in a range of software platforms, including Okta, Jamf, and G Suite, and has demonstrated expertise in improving workflow efficiency and customer satisfaction through effective problem-solving.