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James Moody currently serves as Workforce Manager and Program Manager at Lash Group, where responsibilities include establishing process improvements, data analysis for operational efficiency, and mentoring management on Excel functions. Prior experience includes various roles at Red Ventures, culminating as Lead Workforce Manager, where James managed a team and handled staffing based on call volume trends. Early career positions involved sales and customer service roles at Lowe's Home Improvement, providing valuable insights into customer interactions and sales strategies. James holds a Bachelor's degree in Business Management and Marketing from the University of South Carolina Darla Moore School of Business, as well as an Associate Degree in Arts and Sciences with a focus on Business Administration from the University of South Carolina at Lancaster.