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Naomi Xiong is an experienced Implementation Manager currently working at The Larkin Company since April 2022, where responsibilities include serving as the primary contact for cross-functional and external teams during the implementation process. Prior roles include Client Operations Lead at Businessolver from July 2018 to November 2021, Implementation Manager at Lumity, Inc. for a brief period in 2018, and Implementation Specialist at Providence Technology Solutions from August 2016 to March 2018, where Naomi supported clients and account teams on the bswift platform. Earlier experiences also encompass Client Services Analyst at HUB International Limited, Lead Account Manager and Account Manager at benefitsCONNECT, Implementation Coordinator at Implementation One Services, COBRA Administrator at COBRA Plus Administrators, Inc., and Client Manager at BRMS, consistently focusing on client support, implementation, and quality assurance across various benefits software platforms.