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Jacqueline Feeney is a seasoned professional with over 29 years of experience in the IT and telephony sectors. Currently serving as the Head of Telephony at Kuoni since January 2011, Jacqueline manages a global telephony team in a fast-paced industry environment and played a pivotal role as the lead design engineer for the implementation of standalone Avaya systems across 13 offices worldwide. Prior to this, Jacqueline held the position of IT Manager at GTA North America from November 1994 to January 2011, demonstrating hands-on expertise in IT management.