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Tiago Figueiredo is a seasoned professional with extensive experience in retail management and customer engagement across various prestigious brands. Currently serving as Area Manager for Spain and Portugal at The Kooples since July 2021, Tiago has successfully developed operational plans that align with company strategy while consistently meeting or exceeding key performance indicators. Previous roles include Boutique Manager and Makeup Artist, complemented by significant tenure at The Estée Lauder Companies as Portugal Ambassador and Estée Digital Artist EMEA, where Tiago focused on enhancing customer interactions and brand visibility through digital platforms. A solid foundation in psychology is backed by a degree from Universidade Lusófona, further enhancing the ability to lead teams, manage customer relations, and drive profitability.