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Alex Ortiz currently holds positions in Digital Capability Management Lab Computing Services at Bristol Myers Squibb and as a Security Officer at The K Street Group, alongside serving as a Public Security Officer at Saint Clare's Health. Previous experience includes roles as an Operational Technology Engineer at Wipro, a System Administrator for Novartis Pharmaceuticals, and a Help Desk Manager at TICKETECH. Alex has extensive IT support experience, particularly in C-Suite environments, having served as a Sr. VIP Support Specialist for Novartis from 2000 to 2018. Alex began a career in IT support at Digital Media System Inc. and later worked as a Technical Designer at Wachovia, managing support for executive clients. Educational qualifications include credentials from Morris County College and Dover Business College, along with a New Jersey Notary Public certification and a New Jersey State Police Sora License.