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Vicki Cantwell has a diverse work experience spanning over several years. Vicki currently holds a position at Joint Commission as the Director of Market Research and Stakeholder Engagement, a role they started in December 2021. Prior to this, they served as the Associate Director of Market Research at Joint Commission from September 2014 to December 2021. Starting their career at Joint Commission, Vicki worked as a Market Research Manager from April 2006 to September 2014. Before joining Joint Commission, they worked at Focused Health Solutions as a Decision Service Analyst from August 2002 to April 2006. Prior to that, they held the role of Client Service Analyst at NDC Health from August 2000 to August 2002. Vicki's career started at Research Resources, where they worked as a Project Manager from August 1998 to August 2000.

Vicki Cantwell pursued their undergraduate education at Arizona State University from 1994 to 1998, where they obtained a Bachelor of Science degree in Marketing. Following this, they attended Northern Illinois University from 2003 to 2005, earning a Master of Business Administration (MBA) degree. No specific field of study is indicated for their MBA.