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Mark Hinkle is a highly experienced professional in the insurance and employee benefits industry. Mark currently holds the position of Vice President and Director of Client Services in the Group Benefits business unit at Oswald Companies, a Cleveland-based independent insurance brokerage firm. In this role, Mark is responsible for developing and implementing best practices for client services to enhance productivity and continuity.

Prior to joining Oswald Companies in 2019, Mark served as the Chief Operating Officer at WellnessIQ from 2016 to 2019. Mark was responsible for distributing corporate wellness solutions across the United States, leveraging sales, marketing, and account management strategies. Mark also reorganized service and account management deliverables based on customer analysis.

From 2012 to 2016, Mark worked at Medical Mutual as the Director of Broker Relations. In this position, they coordinated internal communications among various departments and independent brokerages. Mark successfully transitioned and managed direct sales and service with over 5,000 employer clients during the implementation of the Affordable Care Act.

Prior to Medical Mutual, Mark served as the Director of Sales at Talus Brokerage Services Ohio from 2009 to 2012, where they set the strategic direction and managed operations, marketing, and sales. Mark also held the same role at Talus Brokerage Services from 1991 to 2012.

Mark began their career at Roberts Express in 1984 as an Operations Manager, where they gained valuable experience in managing operations.

Throughout their career, Mark Hinkle has demonstrated strong leadership skills and a deep understanding of the insurance industry, focusing on client services, sales, distribution, and strategic management.

Mark Hinkle attended Kent State University from 1978 to 1982, where they earned a Bachelor of Arts degree in Psychology/Business School. Mark then attended The University of Akron from 1983 to 1984, studying Industrial Organizational Psychology. Prior to their university education, Mark Hinkle graduated from Walsh Jesuit High School.