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Vyash Lal is a skilled Field Engineer with extensive experience in infrastructure support, currently working at The Instillery since February 2023. Responsibilities include providing Level 2/3 onsite support, managing server health, and migrating user accounts to MS Azure. Prior to this role, Vyash worked with Fusion Networks New Zealand, focusing on supporting school networks and advising on technological advancements. Previous positions also include key roles in customer service and sales at various retail organizations, alongside technical responsibilities involving inventory management and online sales. Vyash holds a Bachelor's degree in Computer and Information Sciences from Auckland University of Technology, enhancing a robust foundation in technology and customer engagement.