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Suzanne Middleton has a diverse work experience in facilities management and customer service. Suzanne began their career in 2007 as a Customer Service Advisor at Teleperformance, where they worked until 2010. Suzanne then transitioned into a Facilities Coordinator role at the same company from April 2011 to July 2013. After that, Suzanne served as a Facilities Manager at Teleperformance from July 2013 to April 2016. Suzanne then joined The Instant Group as a Facilities Manager in April 2016 and later took on the additional responsibility of being the Health and Safety Lead in July 2022.

Suzanne Middleton's education history is as follows:

- In 2022, they attended BSI Training Academy.

- From 2020 to 2021, they completed a NEBOSH Fire Safety and Risk Management program at NEBOSH.

- In 2015, they obtained The National Examination Board in Occupational Safety and Health (NEBOSH) qualification from Gateshead College.

- In 2013, they completed the IOSH Managing Safely course at RRC.

- From 2004 to 2007, they pursued a Bachelor's degree in Business Computing from the University of Sunderland.

In addition, Suzanne obtained a certification in Project Management Fundamentals from Lynda.com in January 2017.