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Emily Hai has a diverse work experience in the field of social media and luxury retail. Emily currently works as a Social Media Manager at The Infatuation since March 2023. Previously, they worked at Vashi as a Senior Social Media Strategist from April 2022 to March 2023 and as a Social Media Coordinator from August 2020 to April 2022. Prior to that, they were a Social Media Executive at Accessorize for three months in 2020. Emily also gained experience as a Social Media Assistant at Karen Millen & Coast from April 2019 to March 2020. Additionally, they have worked in the luxury retail sector, serving as a Senior Sales Associate at Stuart Weitzman from October 2018 to April 2019, a Luxury Sales Associate at Saint Laurent from August 2017 to July 2018, and a Luxury Sales Associate at Alexander Wang Inc. from March 2017 to July 2017.

Emily Hai attended the University of the Arts London from 2013 to 2016, where they pursued a field of study in Creative Advertising. During their education, Emily obtained additional certifications in Adobe After Effects and Adobe Photoshop from Media Training Ltd in December 2019 and October 2019, respectively.