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Kristy Lambert is the Director of Strategic Agency Solutions at the Horton Group. She serves as a strategic business partner to all Horton divisions, driving utilization, productivity and employee enablement, specifically relating to Agency Management Systems.

Kristy is responsible for leading research efforts around continuous improvement and optimization of Horton’s systems and processes to ensure Horton operates as an industry leader and best practices agency. She also serves as a liaison to Horton’s outsourced partners to support the agency’s business needs.