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Via Klavetter is an experienced professional in user experience research and design, currently serving as a Sr. User Experience Researcher at The Home Depot and previously as a Sr. UX Engineer and Senior User Experience Researcher at Optum. Klavetter has held various roles including User Experience Researcher and User Experience Strategist at Best Buy, as well as UX Researcher at 3M. Klavetter holds a UX Design Certification from Prime Digital Academy and a Bachelor's degree in Mass Communications and Journalism from the University of North Carolina at Pembroke.