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Jonathan Horowitz is a Senior Manager at The Home Depot, specializing in product management for the store front end with a focus on checkout and returns. At The Home Depot, Jonathan has driven significant advancements in checkout experience, including the development of AI technology for self-checkout, upgrades to payments systems, and measures to combat Organized Retail Crime. Previous roles include Senior Manager for Pro Customer Experience Strategy & Innovation and Chief of Staff, where Jonathan led strategic initiatives and technology requests. Prior to The Home Depot, Jonathan worked at Capgemini Invent as a Senior Consultant in Digital Customer Experience, contributing to digital transformation for Fortune 50 companies. Jonathan also has experience in startup advisory at BridgeCommunity and in various sales and engineering roles. Jonathan holds a B.S. in Biomedical Engineering from the Georgia Institute of Technology.