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Melissa Yearsley currently serves as the Territory Sales Lead at The Hershey Company, a position held since April 2024. Prior to this role, Melissa worked as an Administrative Assistant at Syringa Property Management from July 2023 to March 2024, and as a Claim Service Representative at HSB - Hartford Steam Boiler from September 2022 to May 2023, where responsibilities included managing home equipment claims and providing quality customer service. Between June 2016 and August 2022, Melissa gained significant experience at Chick-fil-A-Franchise, advancing from Team Leader to Supervisor, and ultimately to Assistant General Manager, where notable achievements included expanding the team from 55 to 117 members and boosting annual sales by 20%. Melissa earned a Bachelor's degree in Human Resources Management/Personnel Administration from Boise State University, completing studies from May 2017 to December 2020, and holds a high school diploma from Mountain View High School, awarded in 2016.