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Ramy Ibrahim is an experienced professional in business development and customer service, currently serving as Business Development Manager and Customer Happiness Manager at The Healthy Home Middle East since May 2019. Prior experience includes roles as Telesales Team Leader at Tiger Group, Senior Customer Service Representative at Careem, and Staff Accountant at Arafa Group, where responsibilities ranged from managing customer relations to financial reporting. Ramy began a career in customer service as a Call Center Agent at Egyptian Telecom and developed retail skills as a Sales Associate at El Basha store. An educational background includes a Bachelor's degree in Management Information Systems from New Cairo Academy and a recent Training Certificate in Facilities Planning and Management from Zabeel International Institute of Management & Technology.