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Zoe W. is an experienced professional in the support services sector, currently serving as a Customer Experience Officer and My Sighted Guide Partnership Officer at The Guide Dogs for the Blind Association since March 2022. Previously, Zoe W. worked as a Community Support Worker at Blind Veterans UK, assisting veterans with sight loss from April 2018 to March 2022, and as a Patient Services Specialist at Henshaws, providing support at Manchester Royal Eye Hospital from April 2016 to April 2018. Zoe W.'s career began at Action for Blind People in various roles, including Administrator and Employment Support, from March 2014 to March 2016. After a career break for family from April 2007 to February 2014, Zoe W. served as a Disability Employment Adviser and Employment Advisor at the Department for Work and Pensions (DWP) from April 2002 to February 2007. Zoe W. holds a Bachelor of Arts (BA Hons) in Communication and Media Studies from Edge Hill University, earned between 1998 and 2001.