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Usman Hussain has a broad range of work experience, primarily in the field of IT and operations management. Usman'smost recent role was as the Head of IS Operations at The Guide Dogs for the Blind Association, starting in March 2023. Prior to this, they worked at HBT Communications as the Director of Operations, where they were responsible for managing day-to-day operations, supporting the sales team, and executing various tasks such as engaging with clients and generating leads. Before that, they served as the Service Delivery Manager, overseeing technology projects and ensuring customer satisfaction. Usman also held the position of Service Desk Manager, where they managed IT services and infrastructure for clients in various industries. Prior to their time at HBT Communications, Usman worked at Exponential-e as the NOC Manager, focusing on achieving KPIs and providing exceptional customer service. Usman began their career at Vanco as the NOC Team Leader/Trainer.

Usman Hussain attended Bablake School from 1990 to 1999, where they obtained their General Certificate of Secondary Education (GCSE). Additionally, Usman Hussain pursued their AS Levels at Finham Park School, although the specific start and end years are not provided.