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Jihed Ben Jabeur is currently working as an Operations Support Specialist at The Group Securities since October 2023. Prior to this role, Jihed held positions such as System Operations Analyst and Senior Operations Support Representative at FIS. With experience at Sparkle as an Analyste Noc-Voice and at Centre National des Technologies en Education as a Network Administrator, Jihed has a background in troubleshooting, incidents management, and network administration. Jihed's education includes a Bachelor's degree in Computer Networks from Ecole Nationale d’Ingénieurs de Carthage ENICarthage and a Master's degree in Development of Computer Systems and Networks from Institut Supérieur des Etudes Technologiques de Sfax ( ISET Sfax ).